• Thoughts

    Posted on August 17th, 2009

    Written by Jono Bacon

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    Article: Foreword from Andy Oram

    Foreword to Conversation and Community

    By Andy Oram

    My writing colleague Anne Gentle wrote a book called Conversation and Community about how writers on projects could improve documentation and customer experiences by interacting with customers online as part of the work of developing learning materials. Conversation and Community: The Social Web for Documentation was published on August 3, 2009. I was [...]

  • Thoughts

    Posted on January 17th, 2009

    Written by Jono Bacon

    Tags

    Facebook

    In recent years Facebook has become a tremendous medium for social networking and community building. They have not only made it simple to articulate information about a person, but to also build groups, campaigns and more.

    It therefore seemed only reasonable to have an Art Of Community Facebook Page. Simply head over to the page, and [...]